Quantify Recording
The latest version of the Red Box Quantify Recording Suite gives you access to a complete set of voice call recording applications. All Red Box audio recording software is just that: software-only. You don’t need additional hardware, it’s easy to add features as you require them and the applications scale effortlessly with business growth. Connectivity is built in: Quantify Recording Suite offers full audio and data integration with leading switches, so you can find the calls you need.
Red Box Quantify Screen Data Capture delivers simple screen recording across your network. As a straightforward
desktop recording application, it’s ideal equally for contact centers and back offices, and can record hundreds of PCs at a time.
Quantify Recording Suite’s intuitive web-based interface lets you do so much from the start. It’s designed around your
workflow and never dictates how you should work. Integral to Quantify Recording Suite is simultaneous search and replay. Authorized users can add notes or tags to any call in the voice recorder database, which can be used later as search and
replay criteria. Quantify Recording Suite also enables you to combine all calls for each user from different devices: for example, a police officer may have a phone and radio; financial dealers may use land-lines, mobile phones, Hoot ‘n’ Holler and dealer boards.
With Quantify Recording Suite, you can replay them simultaneously.
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